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Fire & Water - Cleanup & Restoration

Archived Blog Posts

For Immediate Service in Lewiston-Auburn, Call SERVPRO

3/14/2018 (Permalink)

SERVPRO of Lewiston-Auburn provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 207-783-2500

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Restoring Your Commercial Property After A Water Damage Event

3/14/2018 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Lewiston-Auburn

SERVPRO of Lewiston-Auburn specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Lewiston and Auburn Residents: We Specialize in Flooded Basement Cleanup and Restoration!

2/28/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 207-783-2500

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Lewiston-Auburn and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 207-783-2500

IICRC Certified Firm

2/28/2018 (Permalink)

SERVPRO of Lewiston-Auburn is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Lewiston-Auburn

SERVPRO of Lewiston-Auburn specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Smoke and Soot Cleanup

2/28/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Lewiston-Auburn will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 207-783-2500

Restoring Your Commercial Property After A Water Damage Event

2/28/2018 (Permalink)

Flooding and water damage events at  commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Lewiston-Auburn

SERVPRO of Lewiston-Auburn specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Smoke and Soot Cleanup

2/2/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Lewiston-Auburn will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (207) 783-2500

Does Your Home Have A Mold Problem?

1/31/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (207) 783-2500

24 Hour Emergency Water Damage Service

1/29/2018 (Permalink)

SERVPRO of Lewiston-Auburn is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (207) 783-2500

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lewiston-Auburn has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Is your business ready?

8/23/2017 (Permalink)

How quickly your company can get back to business after a fire or flood often depends on the emergency planning done today.

The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures into place, and practice for all kinds of emergencies.

The following are common sense measures business owners and managers can take to start getting ready. A commitment to begin planning today will help support your employees, customers, the community, the local economy, and even the country. It also protects your business investment and gives your company a better chance for survival. Review the following questions to learn if your company is prepared.

Be informed

Do you know what kind of emergencies might affect your company? Do you know what you will do in an emergency situation?

Develop a Business Continuity Plan

Do you know which staff, procedures, and equipment are absolutely necessary to keep operating? Do you have backup plans for those operations? Do you know what you will do if your building or plant is not accessible? Do you know what you will do if your suppliers are impacted by a disaster? Are you ready for utility disruptions?

Prepare Your Emergency Plan

Do you have your evacuation and shelter-in-place plan? Do you have a plan to communicate with employees before, during, and after an incident? Do you have copies of building and site maps with utilities and emergency routes marked? Are your employees trained for medical emergencies?

Practice the Emergency Plan

Have you practiced your plan recently? Do you practice and coordinate with other businesses in your building or industrial complex? Have you reviewed your plans in the last 12 months?

Review Insurance Coverage

Have you reviewed your insurance coverage recently to see if you’re covered in a disaster?

Secure your Facility and Equipment

Have you secured all the ways people, products, and supplies get into your building? Have you conducted a room-by-room walk-through to determine what can be strapped down?

Improve Cybersecurity

Do you regularly install patches to your software? Have you installed a firewall on your computer? DO you regularly update your antivirus software?

Promote Family and Individual Preparedness

Do you encourage employees to have a personal emergency supply kit and a family communication plan?

If you answered “NO” to any of these questions, please visit ready.gov and learn how to better prepare your business.

Carbon Monoxide: A Silent Killer

7/20/2017 (Permalink)

You can’t see or smell carbon monoxide, but at high levels, it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO, is an invisible, odorless, colorless gas, created when fuels, like gasoline, wood, coal, natural gas and propane burn incompletely.

According to the Center for Disease Control and Prevention (CDC), each year more than 400 Americans die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups—including unborn babies, infants, and people with chronic heart disease, anemia, or respiratory problems—being more susceptible to the effects of carbon monoxide.

An excess of CO, leading to CO poisoning, can result from faulty furnaces, or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in garages.

Symptoms of CO Poisoning:

  • Dull headache
  • Weakness
  • Dizziness
  • Nausea or vomiting
  • Shortness of breath
  • Confusion
  • Blurred vision
  • Loss of consciousness

Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips, provided by the United States Fire Administration.

  • Have fuel-burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces, and wood stoves inspected by a trained professional every year.
  • Open the damper for proper ventilation before using a fireplace. Never use your oven or stove to heat your home.
  • Make sure all fuel-burning vented equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked.
  • If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueled engine or motor indoors, even if the garage doors are open. Make sure exhaust pipe of a running vehicle is not blocked with snow, ice, or other materials.
  • Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris.
  • Only use barbecue grills outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or garage, even if the doors are open.
  • Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the home.

Be Storm Smart, Be Storm Ready!

7/6/2017 (Permalink)

Severe weather can happen anytime, anywhere. Each year, Americans cope with an average of the following intense storms:

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,000 tornadoes
  • 2 land falling deadly hurricanes

Approximately 98 percent of all presidentially declared disasters are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know Your Risk. The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take Action. Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an Example. Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same.

Build an Emergency Kit

  • Water (one galloon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust makes or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

Contact SERVPRO of Lewiston Auburn for more readiness tips and tools, including SERVPRO’s Emergency READY Profile (ERP) at no cost. Having an ERP in place for your facility can help minimize business interruption in the event of a disaster.

WEATHER ALERTS: Tools to keep you safe

7/6/2017 (Permalink)

One of the best precautions you can take is to purchase a good quality weather radio. A weather radio is designed to alert you to potentially dangerous weather situations, like an approaching tornado. It allows you to be warned ahead of storms, providing you time to seek shelter. A weather radio is the most reliable source for weather alerts.

Weather radios have made many advancements over the years and are very affordable. Most basic weather radios average around $30 and can be programmed to only alert you for the weather alerts you chose.

When shopping for a weather radio, look for the following key features.

  • Reviewable alerts (you can scroll through alerts and turn off the siren for alerts you do not wish to hear).
  • Specific Area Message Encoding (SAME) alert programming (alerts when specific counties are threatened, ensuring you only receive alerts for your county).
  • Ease of programming

If you need help programming your weather radio, you can always contact your local National Weather Service Office or additional information, including county codes for you state, visit the NOAA Weather Radio website at www.nws.noaa.gov/nwr.

Understanding WEAS

Wireless Emergency Alerts (WEA) are emergency messages sent by authorized government alerting authorities through your mobile carrier. Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service. Alerts received at the right time can help keep you safe during an emergency. With WEA, alerts can be sent to your mobile device when you may be in harm’s way, without need to download an app or subscribe to a service. WEA may share:

  • Extreme weather warnings
  • Local emergencies requiring evacuation or immediate action.
  • AMBER Alerts
  • Presidential Alerts during a national emergency

A WEA will look like a text message. The WEA message will typically show the type and time of alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters.

Visit www.ctia.org/wea to learn more about Wireless Emergency Alerts, including how to determine if your mobile device is WEA-capable.

Lightning Safety Tips

7/6/2017 (Permalink)

Lightning is one of the leading causes of weather-related fatalities. Though the odds of being struck by lightning in a given year are only around 1 in 500,000, some factors can put you in a greater risk for being struck. Here are a few lightning safety tips.

Be aware. Check the forecast before participating in outdoor activities. IF it calls for thunderstorms, postpone your trip or activity, or make sure adequate safe shelter is available.

Go indoors. Remember the phrase, “When thunder roars, go indoors.” Find a safe, enclosed shelter when you hear thunder. Safe shelters include homes, offices, shopping centers, and hard-top vehicles with the windows all rolled up.

Avoid windows, doors, porches, and concrete. Do not lie on concrete floors and avoid leaning on concrete walls. Lightning can travel through any metal wires or bars in concrete walls or flooring.

Avoid water. Do not bathe, shower, wash dishes, or have any other contact with water during a thunderstorm because lightning can travel through a building’s plumbing.

Avoid electronic equipment. Do not use computers, laptops, game systems, washers, dryers, stoves, or anything connected to an electrical outlet. Lightning can travel through electrical systems, radio and television reception systems, and any metal wires or bars in concrete walls or flooring. Equip homes and offices with whole-house surge protectors to protect appliances.

The Science of Drying

7/6/2017 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Lewiston Auburn is trained in the science of drying and follows strict industry-approved standards to help lower the chances of secondary damages, like mold. If your home or business suffers water damage, SERVPRO of Lewiston Auburn will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor weather the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are we, moisture will naturally move to drier air at the surface of the material—but only if the air is, indeed, drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out.

SERVPRO of Lewiston Auburn has the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces, inside walls (pictured below), and much more. SERVPRO also uses state-of-the-art monitoring equipment, and a proven scientific process to help speed the drying process of your home or business.

The bottom line? SERVPRO of Lewiston Auburn has the training and equipment to help make your water damage “Like it never even happened.”

SERVPRO is “Ready for whatever happens.” YOU CAN BE TOO THIS SUMMER

7/5/2017 (Permalink)

Each year, families and friends across the country enjoy the summer months with barbecues, camping trips, or by cooking off in a pool or lake. To enjoy these occasions, it is important to keep safety top of mind to ensure you have fun in the sun.

According to recent study by the U.S Consumer Product Safety Commission, nearly 11,900 Americans were injured by fireworks in 2015, with the majority happening in the month surrounding the Fourth of July. Another 8,700 are injured by charcoal/wood-burning and propane grill fires. A grill should always be supervised when in use. Keep children and pets a safe distance from the grilling area to prevent accidental burns or tipping the grill.

Grills also cause an average of 8,900 home structure or outdoor fires. :These fires caused an annual average of 50 civilian injuries and $2 million in direct property damage,” according to the National Fire Protection Association (NFPA).

If you enjoy lounging by the pool or going for a boat ride to cool off from the summer sun, make sure you exercise caution, especially when children are present. Only swim in approved areas and supervise children at all times when near the water.

The summer season should be a time to make memories and enjoy the great outdoors. Don’t become a statistic. Take precautions to prevent these events from putting a damper on your summer months!

When Disaster Strikes

7/5/2017 (Permalink)

When a storm or disaster strikes, SERVPRO’s Disaster Recovery Team is poised and “ready for whatever happens.” With a network of more than 1,700 Franchises, the SERVPRO System strives to be faster to any size disaster. Strategically located throughout the United States, SERVPRO’s Disaster Recovery Team is trained and equipped to handle the largest storms and highest flood waters. Providing experience, manpower, equipment, and other resources, the Disaster Recovery Team assists SERVPRO of Lewiston Auburn. SERVPRO’s Disaster Recovery Team has responded to hundreds of disaster events. In the aftermath of a disaster, there is only one objective: to help you make it “Like it never even happened."

2016 East Tennessee Wildfires:

One of the largest in the history of Tennessee, the Great Smoky Mountains wildfires burned more tan 17,000 acres and about 2,500 structures in November 2016. The 12 crews were dispatched worked a total of 78 jobs.

2016 Hurricane Matthew:

Following the East Coast from Florida up to North Carolina, this hurricane caused major flooding, primarily as rivers rose in Eastern North Carolina. SERVPRO had 169 crews dispatched and took on more than 1,050 jobs.

2016 Louisiana Flooding:

Catastrophic flooding occurred in Southern Louisiana where rainfall measured 20 inches or more total, falling at a rate of more than 2-3 inches per hour in some places. This caused rivers and inland waterways to rise record levels. The Disaster Recovery Team responded to over 830 jobs with 185 crews.

2016 Houston, TX Flooding:

In April, a nearly stationary mesoscale convective system developed over Houston, resulting in widespread rainfall rates of 2-4 inches per hour. This was a historic flooding event for Harris County, which saw a total of nearly 18 inches of accumulated rainfall. The Storm Team dispatched 81 crews to over 360 jobs.

2015 Siberian Express:

Record sub-zero temperatures caused major problems for a large portion of the country stretching from Florida to Maine. The Midwest also experienced record-breaking low temperatures, resulting in frozen pipes and ice dams causing major problems for residents. The Storm Team dispatched a total of 257 crews from 108 Franchises to assist local SERVPRO Franchises completing nearly 2,000 jobs.

2014 Mid-Atlantic Flooding:

Rainfall rates up to 2 inches per hour caused major flash flooding stretching from Northeast Ohio all the way to Portland, Maine. Eastern Michigan and Baltimore, Maryland, were also impacted, creating over 1,381 jobs for the Storm Team to produce. A total of 82 SERVPRO Franchises and 173 crews mitigated.

2014 Polar Vortex:

Record low temperatures caused by a break in the North Pole’s polar vortex resulted in unprecedented freezing event, spanning from east of the Rocky Mountains to as far south as central Florida, affecting all or part of 39 states and 70% of the SERVPRO Franchise Systems.

2013 Colorado Floods:

Heavy rainfall, with amounts up to 17 inches in some areas, resulted in widespread flooding in Fort Collins, Boulder, and surrounding Colorado mountain communities. The Disaster Recovery Team responded with 109 crews from 48 Franchises to assist the Local SERVPRO Franchises in emergency response.

2012 Hurricane Sandy:

Affecting more than 20 states, Sandy left widespread damage and flooding from Florida stretching the entire eastern seaboard to Maine. The Disaster Recovery Team placed nearly 1,000 crews in affected areas, representing over 300 SERVPRO Franchises from across the country. Teams traveled from as far as Arizona, California, Oregon, and Washington.

What is Black Mold??

6/6/2017 (Permalink)

Stachybotrys chartarum is the type of mold often called “black mold” or “toxic mold”. Sensational news reports warn about the dangers of black mold and these stories can be alarming and confusing. Any mold in your home should be treated with caution – stay out of affected areas and don’t touch or disturb the mold.

How Do I Tell If It’s Black Mold?

Since many types of mold can produce allergens and irritants, you should contact a qualified mold remediation company regardless of the color or type of mold. In many instances, multiple types of mold can exist in the same house or structure. If you suspect that you have a mold problem, contact a SERVPRO of Lewiston Auburn at 207-783-2500.

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  •  Mold is present almost everywhere, indoors and outdoors.
  •  Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  •  Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce toxins harmful to humans and pets.
  •  Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  •  Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  •  Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If You See Signs of Mold, Call Us Today 207-783-2500

The Mold Mitigation & Remediation Process

5/18/2017 (Permalink)

When there’s a water intrusion like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, SERVPRO of Lewiston Auburn has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process.

Call SERVPRO of Lewiston Auburn

The mold cleanup and restoration begins when you call SERVPRO of Lewiston Auburn. One of our experienced staff will ask you a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection & Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water which can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of Lewiston Auburn technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold & Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Cleaning Contents & Belongings

SERVPRO of Lewiston Auburn cleans your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment.

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. Call SERVPRO of Lewiston Auburn today to understand mold, mold growth, and have the training and equipment to remediate mold in your home or business.

Biohazard, Crime Scene, and Vandalism Cleanup

5/4/2017 (Permalink)

Recognized as a leading fire and water cleanup provider by hundreds of insurance companies, SERVPRO Professionals also offer fast, reliable biohazard and crime scene cleanup and restoration serves to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO of Lewiston Auburn is trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.

Equipped with the necessary safety equipment and cleaning products, SERVPRO of Lewiston Auburn helps turn unsafe environments into clean, safe homes and offices.

SERVPRO of Lewiston Auburn can help with the following issues:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

Contact SERVPRO of Lewiston Auburn today for 24-hour emergency service.

May is National Building Safety Month

5/4/2017 (Permalink)

Building Safety Month—in its 37th year—is an initiative of the International Code Council (ICC) and their 57,000 members across the world, as well as their partners in building construction and design, and the safety community. Building Safety Month is an opportunity to educate insurance and commercial property professionals, as well as the general public, on “what it takes to create, safe, resilient, affordable, and energy-efficient homes and buildings,” according to the ICC website.

The theme for 2017 is Code Officials—Partners in Community Safety and Economic Growth and highlights managing disasters, specifically natural disasters, in week three of this year’s campaign.

Some of the topics and tips shared throughout the month include Disaster Safety and Mitigation, as well as Fire Safety and Awareness.

The general public may not be aware how code officials “improve and protect the places where we live, learn, work, worship, and play,” and this month can certainly improve that awareness!

Destroy Odors with DEODORIZATION

3/22/2017 (Permalink)

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke and soot damage in your home or commercial business can create unpleasant and potentially permanent problems.

As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.

With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO of Lewiston Auburn provides specialized services that can rid your home or business of offensive odors left by fire and smoke damage. SERVPRO of Lewiston Auburn does not cover up lingering odors with a fragrance; they seek out and remove the sources of the odor. Once the source is found, SERVPRO’s own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more.

Contact SERVPRO of Lewiston Auburn anytime to explain the various deodorization methods available and which will work best for you. Whether its fire, water, or mold damage or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened.”

March is RED CROSS MONTH - Get out & Donate!

3/8/2017 (Permalink)

Marketing Managers, Tiffany Poland (SERVPRO of Lewiston Auburn) and Holly Merrill (SERVPRO of Portland) having a blast at our 2016 SERVPRO Convention.

March is National Red Cross Month!

SERVPRO is a proud supporter of the American Red Cross Disaster Responder program.


Every eight minutes, the American Red Cross brings help and hope to people in need, thanks to heroes like you. Whether you donate funds, donate blood or volunteer, we depend on your support to make a difference in communities across the country.


Each year, the president of the United States proclaims March "Red Cross Month.” We use this month as a chance to honor and celebrate the everyday heroes who help us fulfill our mission. This March, we encourage you to uncover your inner hero. 



The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies about 40 percent of the nation’s blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. This month is a time to recognize everyday heroes.


Be a hero today!

Smoke Alarms: Life Savers

3/1/2017 (Permalink)

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).

In homes, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial environments, check your state requirements or contact your local Fire Marshall to help ensure all codes are met.

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year, and the unit replaced every ten years. If the alarm chirps signaling low batter, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detected in just one area (NFPA).

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, the American Red Cross or SERVPRO of Lewiston Auburn.

Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. For more information on Emergency Preparedness, contact SERVPRO of Lewiston Auburn at 207-783-2500.

The SERVPRO Emergency READY Profile Advantage

2/24/2017 (Permalink)

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • A no cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost.  
  • A concise Profile Document that contains only the critical information needed in the event of an emergency. It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.  
  • A guide to help you get back into your building following a disaster. This can help minimize the amount of time your business is inactive by having an immediate plan of action.  
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider. You have a provider that is recognized as an industry leader and close by.  
  • Identification of the line of command for authorizing work to begin. This saves time so we can begin the work of mitigating the damage which can save you time and money.  
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information. Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Ready to Get Started? Call SERVPRO of Lewiston Auburn today at 207-783-2500 for your FREE Emergency Ready Plan.

Can you escape a fire in less than 2 minutes?

2/21/2017 (Permalink)

Every second counts during a fire. Fire experts agree, people have as little as two minutes to escape a burning home before it’s too late to get out. * In a matter of moments, a small flame can become a major fire, making it critical to be prepared and have an escape plan in place. A survey conducted by the American Red Cross shows only 26 percent of families have developed and practiced a home escape plan. Once a plan is developed, it is critical everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year. Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building an escape plan, and then practicing the escape plan. The following are a few suggestions to help you develop an emergency escape plan.

  • Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead outside open easily.
  • Consider escape ladders for sleeping areas on the second and third floors. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used.
  • Choose an outside meeting place a safe distance in front of your home where everyone can meet after they’ve escaped. Make sure to mark the location of the meeting place on your escape plan.
  • Teach children how to escape on their own in case you cannot help them. Plan for everyone in your home with special considerations for elderly or disabled individuals.
  • Practice your fire escape plan during the day and at nighttime.

Escape Planning for your Business

An emergency escape plan is not required for all businesses, however, Occupational Safety and Health Administration (OSHA) recommends building an emergency action plan to protect yourself, your employees, and your business during an emergency. OSHA suggest the following steps when developing such a plan.

  • Organize an Emergency Preparedness Procedure review with employees to review your company’s emergency plans.
  • Once a plan is developed, post evacuation procedures including routes and exits, where they are easily accessible to all employees. Ensure all exits and routes are clearly marked and well lit, wide enough to accommodate the number of evacuating personnel and unobstructed and clear of debris at all times.
  • Conduct office evacuation exercises and drills. Designate a safe spot outside of all the facility where employees can regroup, recover and conduct a head count. Once completed, evaluate how well the plan worked and if additional training or exercises are needed.

Tips provided by the National Fire Protection Association and the Occupational Safety and Health Administration.

The DO's & DON'T's after a fire

2/21/2017 (Permalink)

A fire can leave behind soot, smoke damage and a host of other problems. Ceilings, walls, woodwork, carpeting, and floors will often need a thorough professional cleaning. If you home or business suffers a fire, it is important to take the appropriate steps to prevent further damage until SERVPRO of Lewiston Auburn arrives. The following tips may help reduce damage and increase chances of a successful restoration.

DO:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil, upholstery, walls and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer/refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome kitchen/bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Change HVAC filters; leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of HVAC system.

DON’T:

  • Don’t attempt to wash any walls or painted surfaces without first contacting a SERVPRO Franchise Professional.
  • Don’t attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO Franchise Professional.
  • Do not attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.
  • DO not consume any food or beverages that may have been stored close to fire, heat or water, as they may be contaminated.
  • If ceiling is wet, do not turn on ceiling fans. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Don’t send garments to the dry cleaner. Improper cleaning may set in smoke odor.

 

Any concerns PLEASE contact SERVPRO at 207-783-2500.

Understanding Water Types

2/20/2017 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.


There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. You should consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.


Damage from Clean Water



  • Shut off the water source if possible or contact a qualified professional to do so.

  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. DO NOT enter rooms with standing water, as electrical shock hazards may exist.

  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.

  • Remove and prop up wet upholstery cushions to allow more even drying.

  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.

  • DO NOT leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.

  • DO NOT use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.

  • DO not turn on ceiling fixtures if ceiling is wet; DO NOT enter rooms where ceilings are sagging from retained water.


Damage from Contaminated Water



  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.

  • DO NOT walk through contaminated areas, as you could spread damage to unaffected areas.

  • DO NOT turn on the HVAC system if there is a possibility of spreading contaminated air.

  • DO NOT use household fans to dry the structure, air flow could spread contaminants.

  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.


When you have a water damage, don’t leave your property to chance. Call SERVPRO of Lewiston Auburn anytime at 207-783-2500.

March is RED CROSS MONTH

2/20/2017 (Permalink)

Founded in 1881, the American Red Cross is a charitable organization that relies on donations and volunteers to carry out their mission. Whether it is disaster relief, blood donations, military family support, or training and certification in CPR, lifeguarding, first aid and more, the Red Cross is committed to helping those who need it most. The American Red Cross is part of the Global Red Cross Network, the world’s largest volunteer network found in 187 countries, according to redcross.org.


Every year, March is declared Red Cross Month by the President of the United States. The American Red Cross celebrates by honoring the “everyday heroes” who support and carry out the mission of the Red Cross by donating, giving blood, taking class or volunteering.


SERVPRO began partnership with the American Red Cross in 2013, and became an official Disaster Responder partner in 2016. The Disaster Responder program provides families and individuals immediate support, comfort and assistance when a disaster, such as a house fire, happens to them. Disaster Responders also help communities prepare for disasters ahead of time by participating in preparedness activities such as the Smoke Alarm Installation Campaign.


By the Numbers



  • Around 3.1 million people donate blood through the American Red Cross

  • The American Red Cross collects and processes about 40% of the nation’s blood supply to approximately 2,600 hospitals and transfusion centers nationwide.

  • Volunteers constitute about 90% of the American Red Cross workforce, making it possible to respond to nearly 70,000 disasters every year, most of them home and apartment fires.


Source: The American Red Cross

When Storms or Floods hit in your area, SERVPRO of Lewiston Auburn is ready!

2/2/2017 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in the Lewiston Auburn Area.

SERVPRO of Lewiston Auburn specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.


Faster Response


Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.


Resources to Handle Floods and Storms


When storms hit in the Lewiston Auburn Area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.


Have Storm or Flood Damage? Call Us Today 207-783-2500


 

OH NO, MOLD?? Follow These Mold Safety Tips If You Suspect Mold In Your Home or Business

2/2/2017 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Lewiston Auburn for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Lewiston Auburn specializes in mold cleanup and restoration; in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 207-783-2500

IICRC Certified Firm - Our Highly Trained Restoration Specialists can restore your home

1/31/2017 (Permalink)

SERVPRO of Lewiston Auburn is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Lewiston Auburn

SERVPRO of Lewiston Auburn specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does your home have a mold problem?

1/25/2017 (Permalink)

Body:


Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all molds from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all molds, which is a fallacy. Consider the following mold facts:



  • Mold is present almost everywhere, indoors and outdoors.

  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.


 


If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.


If You See Signs of Mold, Call Us Today – 207-783-2500

24 Hour Emergency Water Damage Service

1/25/2017 (Permalink)

SERVPRO of Lewiston Auburn is available 24 hours a day, 7 days a week, 365 days a year, for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help – 207-783-2500

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lewiston Auburn has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO

SERVPRO of Lewiston Auburn specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Lewiston Auburn Smoke and Soot Cleanup

1/25/2017 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Lewiston Auburn will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – 207-783-2500

Continuing Education Classes

8/15/2016 (Permalink)

SERVPRO of Lewiston Auburn offers both credit and non-credit courses for insurance agents, insurance adjusters and real estate professionals. The CE courses provide you with information to better service your customers.


We offer in-house classes for a group of 6 or more that are certified through the State of Maine. These programs are designed to improve the knowledge of your staff regarding emergency mitigation. 

Insurance credited courses include Understanding the Restoration Industry: Property Fire Damage Restoration, Understanding Mold in the Restoration Industry, Restoring Contaminated Buildings, Mitigation Awareness and Response Seminar, Ethics, and Biohazard Cleanup.

Real Estate credited courses include Understanding Mold in the Restoration Industry.

If you would like to book a CE class for your office or join one of our existing classes, please contact our office at 207-783-2500 and ask for Tiffany. If you would like more information on these courses please email Tiffany at Tpoland@SERVPROlewistonauburn.com.

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